You just can’t find good help these days

I am a photographer by trade. Hence I have film to be developed. I have a few key places around the city that I trust with my sensitive materials. I recently dropped off 20 some rolls at one of said fine establishments. They were training a new girl when I went in to drop off and she was a bit weird to me. At first she was asking me who I was there to see. I do ride a bike just about everywhere I go in this city and therefore have a bicycle helmet under my arm when I’m about town but really, all kinds off people walk into this place, not just messengers. Then when I put my paper bag full of film on the counter she snapped “don’t put that there!” Not realizing until a few moments later that I can read, and I have been to their store before and know not to put food on the counter where people’s negatives go.

Today upon picking up the film I got the same clerk. When I handed her my ticket she said in a snotty tone, “Oh man, I don’t want to have to get all this.”

To which i replied, “I’m sorry”.

She thought I was asking her to repeat what she had just said, and said the same thing over again. Again I repeated, “I’m sorry”. I was sorry that she felt that doing the simple tasks of her job were too much for her to handle. I was sorry she felt the need to complain out loud to the customer, no less.

I am not naming the establishment because besides this one experience I have had nothing but excellent service and I will continue to use them for a long time. It just goes to show you that you just can’t find good help these days.

1 Comment so far

  1. lucid on July 10th, 2008 @ 4:38 pm

    Sadly, the people who are the most unhappy about their work situations are often the least motivated to change their situation by improving their skills or work experience. Your story makes me think of many similar scenarios that I’ve encountered myself, and it always makes me wonder what happened to having pride in ones employment (and reputation as a worker), regardless of the actual job itself.

    Sorry you ran into such an awful employee! Hopefully next time you’ll get someone more dedicated to good customer service as you’ve found in the past. ;)

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