FD- Part 3

Just a quick update. the VP of transportation is coming to my office to talk. So FD is being amazing at what they are doing to accomodate the situation that happened. I wanted to give everyone the heads up since I know people are getting fairly heated about it. Like I said when they called me, they are all nice people and are taking the situation seriously.

6 Comments so far

  1. Ronbo (unregistered) on October 18th, 2005 @ 2:15 pm

    A couple suggestions:

    Don’t sign anything!
    Call the cops. Call you local precinct and ask for a detective.
    If the cops aren’t responsive (but I bet they will be), call a lawyer and have him/her call the cops. In fact, call a lawyer anyway.


  2. Jo (unregistered) on October 18th, 2005 @ 3:16 pm

    OK, I was TOTALLY WRONG earlier.

    Seriously, no sarcasm, this really did happen to Tessa. I’m an idiot for saying otherwise.

    FD confirmed they are fully aware of this situation (without going into detail).

    Sorry for acting stupid – no excuses, I was way off.


  3. Will (unregistered) on October 18th, 2005 @ 6:22 pm

    yes, I would be especially suspicious of Fresh Direct trying to get you to release them from responsibility. I am sure they are a bit scared of you suing.


  4. anonymous (unregistered) on October 18th, 2005 @ 6:32 pm

    Listen to Ronbo. The FreshDirect people may be really charming and polite, but they have a pretty obvious conflict of interest here.

    I mean, they were talking about reassigning this guy. Does that sound like a thing that genuinely nice people would do–put other single female customers in danger by reassigning this guy?

    Their job isn’t to be nice to you. Their job is to keep FreshDirect from getting sued. If being nice to you will shut you up, they’re happy to do it.

    Right now, you should make sure there’s someone there to represent your interests. A cop, a lawyer.

    Because I’m sorry, but relying on the good nature of these “nice” people who were apparently willing to send a mugger to MY house (!) doesn’t seem like something you want to do.

    Well, at least it’s something I don’t want you to do.


  5. Rocka (unregistered) on October 19th, 2005 @ 3:57 pm

    I concur! DON’T sign ANYTHING without contacting the police or a lawyer first… even just to ask for advice!! FD will most definitely try and make a deal with you to diminish their liability. They might seem like they’re being very nice, but they have ulterior motives.


  6. paul (unregistered) on October 25th, 2005 @ 11:31 am

    You should have called the cops immediately. I have had to call NYPD twice in my life as a New Yorker (in 12 years). Both times they were very responsive, discreet and understanding.



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