But apparently, according to the letter that the MTA sent to me, no new money had been deducted from my account since my balance remained the same. Now, I don’t recall all the details but I was pretty sure that I was ripped off. But now all I have is this MTA letter with a “sincere apology” for inconveniencing me.

But what I read in the letter was something that was absurd. To transfer from 1 bus to another is free, but to transfer onto an express bus is $3.

That’s understandable if you’re going from Queens to Manhattan, but what about the short trips taken from a local bus to an Express bus to travel only a few blocks? Unfair.

Yesterday on the F train as I was listening to my iPod, I just turned to my left and saw this woman balling. She wasn’t hiding it, she was letting the tears flow freely and was also listening to something. I wondered if it was something touching that she had heard or if she’d just be handed some bad news.

I didn’t know what to do, she didn’t really look directly at me when she saw me crying, so I just continued listening to my music. But I always feel like talking to people on the subway who are crying. Just have them talk about it. You know?

If you’re reading this and were the woman who was in tears, I feel for you and it’s going to be OK.

If you were in the same situation, what would you do? Would you try to console them or would you just go about your daily business? Because on the one-hand you’re in a space that’s very public and open. Yet crying is a very personal and intimate release of emotions. When the two combine, it’s quite a complex matter, no?