
Well, not all of it. Just 2 blocks between 1st and 2nd avenues.
If you live on my block (and the one next to it), you are one of over 300 customers that are affected by Time Warner’s Internet service outage. No worries, you can still watch crappy TV but you can’t get online.
The problems started on Sunday afternoon and up until the time I left the house this morning, there still wasn’t any service. Have I called to complain? Of course I have. Twice. The first time I was told that the issue should be resolved quickly. When I called back last night, I was told that they did NOT have any time frame on when this would be fixed. Nice. I do appreciate the honesty though.
The poor woman that I spoke to was at a loss for words. I can tell that she really wanted to say that this problem was really going to be fixed in a jiffy, but she just kept saying how sorry she was. What she DID suggest was that I call back Time Warner as soon as the problem is fixed and make sure that I get a credit for those days that I didn’t have service. Yes, I will do that, but in the meantime… I need to get online!
What have I done with my late night online time? I’ve cleaned out my closets, mopped the floors and went through all of my paperwork. Not bad for 2 nights. Tonight… it’s laundry night!